WiseRep CRM is a mobile sales and customer communications management system that is designed to automate and control the work of field employees, such as sales representatives and merchandisers. WiseRep CRM allows you to collect and analyze data on sales, assortment, prices, competitors, promotions, presentations and other aspects of trading activities online and offline.
One of the The advantage of WiseRep CRM is the ability to integrate with various external systems and services that can improve the efficiency and quality of work of field employees, as well as ensure timely and reliable data exchange between different departments of the company.
Among such systems and services are the following:
- 1C:Enterprise - a software product for automating accounting and management accounting, economic and organizational activities of an enterprise. Integration with 1C helps to transfer data on sales, orders, balances, plans and other operations between WiseRep CRM and 1C, as well as receive feedback on the status of order fulfillment, payment, delivery and other events.
- SAP - comprehensive software for automating internal processes of an enterprise, such as accounting, trade, production, finance, personnel management, warehouse management, etc. Integration with SAP helps to exchange data on sales, orders, balances, plans and other operations between WiseRep CRM and SAP, as well as receive feedback on the status of order fulfillment, payment, delivery and other events.
- Bitrix24 - a set of tools for managing projects, tasks, contact centers, websites and stores, and online office. Integration with Bitrix24 helps to synchronize data about clients, contacts, transactions, tasks, communications between WiseRep CRM and Bitrix24.
- Microsoft Power BI is a corporate business intelligence platform that helps to create interactive reports and dashboards, as well as analyze and visualize data. Integration with Power BI helps to upload data from WiseRep CRM to Power BI and build various reports and dashboards on sales, assortment, prices, competitors, promotions, presentations and other indicators, as well as use Power BI functions for data analysis and visualization.
- API (application programming interface) is a way of interaction between different programs that defines a set of classes, procedures, functions, structures or constants. API integration helps to connect WiseRep CRM to any other systems and services that have an API, as well as develop custom solutions based on the WiseRep CRM API.
- Shelf Recognition - a service for recognizing goods on a shelf, which helps to receive online data about goods on store shelves and showrooms, such as quantity, order, location, shelf share, prices, lack of goods and others. Integration with Shelf Recognition allows you to use WiseRep CRM functions to create, edit and control task plans and questionnaires for field employees, as well as receive data from Shelf Recognition in the form of text reports, graphs, charts and tables.
Integration of WiseRep CRM with various systems and services provides a number of advantages, such as:
- Process automation. Integration helps to automate the creation, editing, distribution, verification and approval of task plans and questionnaires, as well as the collection, processing and analysis of data from retail outlets.
- Timeliness and reliability of data. Integration helps to ensure timely and reliable exchange of data between different departments of the company, as well as receive feedback on the status of order fulfillment, payment, delivery and other events.
- Analytics and data visualization. Integration helps to upload data from WiseRep CRM to various systems and services for data analysis and visualization, as well as build various reports and dashboards on sales, assortment, prices, competitors, promotions, presentations and other indicators.
- Expansion of functionality. Integration allows you to connect WiseRep CRM to any other systems and services that have an API, as well as develop custom solutions based on the WiseRep CRM API.
WiseRep CRM integration is a modern and effective way to improve the efficiency and quality of work of field employees, as well as ensure timely and reliable data exchange between different departments of your company.